Talent Profiling

Global Success Learning Academy has partnered with different global organizations and partners to bring the following profiling and assessment tools to align and develop the key competencies needed for greater performance and productivity.

A. Service Champion 360 Profiling

Transforming Customer Experience To Engage And Win Clients’ Loyalty

This Service Champion Profile is developed based on the research collaboration with the Mental Toughness Research Institute USA and industry global service/hospitality leaders. This report will provide you with the strategies and tools to improve your service productivity, experience and performance with your customers and teams.

Inspired by the international book "Winning Clients' Loyalty - 7 Proven Practices to Convert Clients into Amazing Fans", the tool and report are built on the premise of S.E.R.V.I.C.E. (Self Mastery, Experience, Relationship, Value, Innovation, Culture and Empowerment)

B. Identi3 and Identi5

Discover Who You Are

Without compromising accuracy and reliability, Identi3 (pronounced as ‘identity’) is the ideal traits-based profiling tool. Through its clever design, Identi3 is able to tell you more in a lesser time. Identi3 identifies the 8 different categories that people fall under and their 16 personality traits. With a 32 years legacy, you have a peace of mind knowing that individuals and organizations throughout the world relies on Identi3.

How Identi3 Helps
Understanding Identi3 Career/ Team Types
Benefits of Using Identi3

Enhance the performance and productivity of your company by using a scientific validated approach

C. Mental Toughness Profile

Mental Toughness Profile (MTP)

This profiling tool assesses your mental toughness strategies used in high performance or stressful situations. Upon completion, you will be given practical advice and suggestions on how to further improve your mental toughness qualities.

Elite performers are able to harness and apply specific psychological strategies that facilitate peak performances. The five mental toughness competencies highlighted here are:
  • Composure: Being calm and handling competitive pressure and anxiety
  • Concentration: Focusing on what really matters without being distracted
  • Confidence: Having self-belief and trust during stressful situations
  • Cope-ability: Handling mistakes and challenges through mental resilience
  • Cohesion: Possessing a team-oriented attitude and mindset

D. EQFIT® Sales Profile

A new type of assessment is here! Powered by the highly validated SEI assessment (Six Seconds), EQFIT® Sales Profile measures the factors that drive success in sales.

What is the pathway to success in a competitive marketplace where demands and complexity are constantly changing and increasing? At the heart of sales success is the ability to connect with people in a meaningful way for desired outcomes. EQFIT® Sales Profile provides a significant advantage in Hiring, Identifying Star Talent and Developing People and Teams, creating a true competitive advantage.

EQFIT® Sales Profile details:
  • Talent analytics – assess your sales staff to identify styles and success factors that are common in star performers, use this data for better hires and development outcomes
  • Hiring – create hiring models that identify star talent, enhance ROI sooner and increase retention
  • Performance – create meaningful and measurable goals
  • Develop – people and teams for maximum outcomes
  • Decisions – enhance decision making through better data

E. SEI: Six Seconds Emotional Intelligence Assessment

Steps to take to dramatically improve your leadership effectiveness

The SEI tools measure key emotional intelligence competencies that drive influence, decision making, effectiveness, relationships, health, and quality of life. Based on the powerful Six Seconds Model, these tools offer tremendous insight — but even better, they provide a roadmap for increasing performance.

Learn how to give people what they need to succeed. Get the data, skills, and concrete action plan you need to address your vulnerabilities, leverage your strengths, build trust, and foster a culture where people want to show up and want to produce.

i). Brain Profiles

Insightful 1-page snapshots into how your brain works, your top talents, and more. The Profiles are an ideal way to stay measuring EQ because they distill the full power of the robust SEI assessment, you get a super-simple tool that is still profound and reliable.

Brain Brief Profile

How does your brain focus, decide, and drive?

Brain Talent Profile

What are your brain’s key strengths for creating the future?

Brain Discovery Profile

How are your style, strengths, and challenges creating results?


What is the EQ strengths, weaknesses, opportunities and threats for a group, team, or class?

ii). SEI

Self-Assess the eight EQ competencies that drive people-performance in a context of key performance outcomes (effectiveness, relationships, wellbeing, quality of life). What is your level of emotional intelligence? Where are your strengths and how do you apply them? What weaknesses are blocking your people-performance and how do you develop?

ii). SEI 360

Get accurate feedback about the way you’re using your EQ competencies. How are your EQ skills coming across to key stakeholders? Are your supervisors, colleagues, direct reports, and other business partners seeing your strengths — and if not, where are the gaps?

F. VS: Vital Signs of Organizational Effectiveness

A rapid, accurate check of operational “vital signs,” these tools put people on the dashboard. Invaluable in change and transformation, these tools provide baseline data and measure ROI while they save time and money by focusing implementation efforts. The Vital Signs tools all use a practical model in simple business language; the five drivers are Motivation, Teamwork, Change, Execution, and Trust.

LVS – Leadership Vital Signs

Which aspects of leadership performance are in play? Are you strong in all four quadrants of operational excellence (Strategy, People, Organization, Operation)? How are you creating and leveraging trust?

TVS – Team Vital Signs

To what extent is the team more than a collection of individuals? Where is the team aligned and misaligned, and what are the key drivers for building team performance?

OVS – Organization Vital Signs

What is the organizational climate? To what degree are various organizational units aligned? What’s the real story on how employees are connecting with the company, leaders, strategy and vision?

G. Reina Trust Building Assessment Tools

The Reina Trust Scales are statistically reliable and valid assessments built on The Reina Trust and Betrayal Model®, a proprietary, research-based model that’s been used by leaders and organizations to strengthen trust and achieve business results for nearly 25 years.

Distill the power of an advanced assessment tool into one page for compelling, quick, meaningful insight into your brain.

i). Leadership 360 Trust Assessment

By engaging in The Reina Leadership Trust Scale®, you discover where trust stands in your relationships:

Your trustworthiness is an asset you can’t be effective without. Through honest 360 feedback, learn the level of trust in your relationships. Discover exactly where trust is high, moderate, low, or very low along each Dimension of Trust: Trust of Character®, Trust of Communication®, and Trust of Capability®. Gain perspective on how your scores relate to thousands of other leaders in our global database.

Learn how to give people what they need to succeed. Get the data, skills, and concrete action plan you need to address your vulnerabilities, leverage your strengths, build trust, and foster a culture where people want to show up and want to produce.

ii). Team Trust Assessment

By engaging in The Reina Team Trust Scale®, you discover:

Where trust stands in your team.

Learn your team’s level of trust. Discover exactly where trust is highmoderatelow, or very low. See where trust stands along each Dimension of Trust: Trust of Character®Trust of Communication®, and Trust of Capability®. Gain perspective on how your team’s level of trust relates to hundreds of other teams in our global database.

Your areas of deepest strength.

Learn the behaviors you practice with one another that build the highest trust. See your untapped strengths, and learn how to leverage those strengths to optimize teamwork and collaboration. (In our experience, people get excited when they see what makes their team strong and unique.)

Your areas of greatest opportunity.

Pinpoint which behaviors may be unintentionally eroding trust in your team. Get an honest picture of where you need to pay attention to how you’re behaving with one another. In a safe way, open the door for conversations that need to happen. Discover key behaviors that, if shifted, will be game changing for your team’s effectiveness.

How to take trust and teamwork to the next level.

Get the data, skills, and concrete action plan you need to address your team’s vulnerabilities, leverage your strengths, build trust, and take teamwork and collaboration to the next level.