Here Are Five Of Jonathan’s Most Popular Signature Motivational Keynote Presentations.
ACHIEVING A WINNING SALES & SERVICE PERFORMANCE CULTURE
TRANSFORMATIONAL LEADERSHIP FOR SUCCESS
This session will identify what tomorrow’s leaders will need to know, do and believe in order to successfully lead in the future.
WINNING CLIENTS’ LOYALTY
7 Proven Practices to Convert Clients to Amazing Fans
In this keynote workshop, the 7 Proven Practices to Convert Clients into Amazing Fans, embodied in the word “S.E.R.V.I.C.E”, is aimed at helping you discover the “how to”. It is about helping you build and exceed the customer service experience that affects your organization, your people and your personal leadership effectiveness.
REAL CUSTOMER CARE WITH EQ
How does emotional intelligence work in customer care and employee engagements?
The key to building a real customer care culture (both internally & externally) is directly related to the engagement and emotional intelligence skills of the manager. Great leaders and managers recognize the necessity to understand, relate and communicate with a wide variety of people for a great service experience. The great manager also recognizes that each person is motivated and responsive to different stimuli and has different needs.
THE POWER OF THE ‘R’ FACTOR
Relationship Matters! The keys to growing your human capital and talents potential by deepening people’s communication & engagements.
This session will help you develop a better understanding of your team and how they can relate to others better through communication, so that they can build better relationships and quality engagement with people, harness their connection potential, reach for their best in applying the power of the “R” Factors.